Shipping Policy

Welcome to shopping! To ensure that you can receive your products quickly and safely, we have formulated the following delivery policies:

1. Processing time
   Order processing time: All orders will be processed and shipped within 3-30 working days (purely handmade products, if not in stock, there is a certain production cycle). Please note that weekends and public holidays may delay processing time.
   Order confirmation: You will receive a confirmation email after the order is processed, which contains tracking information.
2. Delivery range
   Domestic delivery: We provide nationwide delivery services to ensure that you can receive your favorite products anywhere.
   International delivery: We also provide international delivery services. The specific cost and time vary depending on the destination country.
3. Delivery method and time
   Standard delivery: It is expected to be delivered within 3-60 working days (purely handmade products, if not in stock, there is a certain production cycle), and the cost is calculated based on the order amount and delivery address.
   Expedited delivery: If you need to speed up delivery, you can choose expedited service, which is expected to be delivered within 1-3 working days. Expedited delivery requires an additional charge, and the fee will be displayed at checkout.
   Free Shipping: We offer free standard shipping for eligible orders (usually orders of a certain amount).
4. Shipping Fees
   The shipping fee will be automatically calculated based on your order total and shipping address and will be displayed at checkout.
   For international orders, customs duties and import taxes may be incurred, and these costs are borne by the recipient.
5. Order Tracking
   Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your order on our website or the website of the shipping service provider.
6. Shipping Issues
   Delayed or Lost: If your order does not arrive within the expected time, please contact us as soon as possible. We will assist you in contacting the shipping company to ensure that the problem is resolved.
   Wrong Address:
7. Order Cancellation and Modification
   If you need to modify or cancel your order, please contact us as soon as possible before the order is shipped. Once the order has been shipped, we will not be able to cancel or modify it, but you can return it according to our return policy.
   We are committed to providing you with the best shopping experience. If you have any questions or need help, please feel free to contact our customer service team. Thank you for your trust and support!